ENHANCING CRM WITH SAP FOR BANKING Transform your bank into a customer-centric organization with SAP CRM. To learn more, read: "Bank Be Nimble: Satisfying Retail Clients in a Turbulent Market – and Beyond" (PDF) "Banking: Differentiate Through Service Excellence with SAP CRM" (PDF)

SAP delivers a business process platform and the most comprehensive portfolio of modular solutions based on a service-oriented architecture, the blueprint for enabling greater adaptability. The current portfolio includes enterprise management solutions, transactional banking solutions, as well as risk management and compliance solutions.

The comprehensive SAP for Banking solution portfolio, together with our leading business support and analytical applications, helps optimize banking business processes, making it possible for organizations to achieve:

• Operational excellence – Transactional banking processes help streamline and simplify your business operations across product and service lines.
• Financial excellence – Integrated financial and risk management processes support the management of risk across the enterprise.
• Superior customer service – Customer relationship management processes enable you to acquire, maintain, and retain customers as part of a customer-centric business strategy.

For a complete view of SAP for Banking capabilities, see SAP Business Maps for banking.

Leading Banks Transform Business with SAP

Discover how businesses like yours are gaining a competitive edge with SAP solutions:

	Desjardins Group SAP applications helped this Canadian financial services giant consolidate financial results from its many subsidiaries and credit unions, automating the process and accommodating corporate structure changes. Read the story (PDF).
	Deutsche Postbank Learn how one of the largest retail banks in Germany is using SAP technology to process more transactions at lower cost and expand its client base. Read the press and watch a video. For more details, read the story (PDF).
Read more about business transformations with SAP solutions, and watch our customer videos.

Learn More

"Solutions for Best-Run Banks from SAP" (PDF)

"Transactional Banking Solutions from SAP" (PDF)

"Banking Evolution: Retail Banking 2015" (PDF); Log-in required

"SAP Accounting for Banking Package" (PDF)