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Enterprise Transformation and ERP in the Flat World

Sap Services:

Business Process Outsourcing

Knowing that corporate agility is a prerequisite for survival, companies are continually reviewing their value propositions and restructuring to become leaner and more efficient. For a growing number of organizations, outsourcing peripheral activities – business process outsourcing (BPO) – to external providers is becoming an attractive, cost-effective alternative to handling them internally. By outsourcing non-core business processes such as human resources and procurement, companies can focus on core competencies and free up valuable resources to drive growth and innovation.

SAP-Enabled BPO Services

SAP isn't a BPO provider. Intead, we provide enabling solutions and services – tightly aligned with BPO objectives – so that BPO providers powered by SAP can deliver industry-leading services that meet your strategic BPO goals.

SAP supports BPO providers in setting up services that generate sustainable business benefits by reducing costs, lowering risks, and improving process quality. Using delivery platforms based on SAP solutions, BPO providers can differentiate their services from traditional BPO offerings. Platforms are based on the latest versions of market-leading SAP applications and are deployed in a cost-effective and standards-compliant way. Our dedicated services include solution design, delivery, and management support – ensuring up-to-date support and state-of-the-art operation of the BPO services that complement your core business.

SAP-enabled BPO can help you achieve excellence through:

  • Solutions that embed mature, best-practice processes that are global yet country-specific
  • Future-proof outsourcing relationships, with SAP as a cornerstone
  • Unique support to BPO providers to ensure optimal solution deployment and operations
  • Processes adapted to your needs but built on a standardized, unified process platform

BPO Powered by the Market Leader

SAP powers dozens of large, complex BPO operations worldwide through the services of select BPO providers. In fact, according to the Everest Research Institute, SAP is the software provider that owns the largest market share (based on contract value) in multiprocess human resources, procurement, and finance and accounting outsourcing.


SAP Wins 2007 HROA Award

The Human Resources Outsourcing Association (HROA) named SAP the 2007 Technology Provider of the Year.

Emphasis Learn more.

Webinar: Rethinking Business Networks

Join SAP and Crossgate to learn how you can optimize your business network and create a business process platform to speed partner collaboration, gain actionable analytics, improve profitability - and gain a competitive edge. Registration required.

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Register for the Webinar.

BPO Solution Brief

SAP solutions and services support BPO to help you reduce costs, mitigate risk, and realize business value.

Literature Read the solution brief (PDF, 212 KB).
Impact of Technology in BPO

Learn how technology can drive down short- and long-term costs of BPO. Log-in required.

Literature

Read the white paper (PDF, 229 KB).


Want to learn more? Contact SAP for more information.

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