SAP Services helps companies minimize total cost of ownership and maximize the return on their investments in SAP solutions. Find out how organizations are benefiting from our tools, technologies, and methodologies:

Carlsberg Polska

Read how the IT support service for this beverage company automated processes and solution monitoring capabilities using SAP Solution Manager – and improved service desk efficiency, upgraded change management processes, and enabled solution monitoring capabilities.

Read the customer success story (PDF, 178 KB).

Colgate-Palmolive

Find out how Colgate-Palmolive centralized IT support in an overall global IT initiative and used SAP Solution Manager, with the help of SAP Consulting services, to establish an integrated change control process – redeploying regional support centers to more value-added initiatives.

Read the customer success story (PDF, 331 KB).

GISA

Learn how GISA automated project life cycles, improved troubleshooting, and increased the efficiency of its change processes with SAP Solution Manager. Workshops from SAP Consulting services enabled GISA to reap the tool's benefits quickly.

Read the customer success story (PDF, 181 KB).

Ivoclar Vivadent

Discover how Liechtenstein-based dental-products specialist Ivoclar Vivadent implemented SAP Solution Manager to streamline administration of its global SAP software environment. The versatile application management platform enhances transparency across all SAP systems, increases availability, and streamlines key tasks.

Read the customer success story (PDF, 397 KB).

Larsen & Toubro Infotech

Read how this IT services provider for its parent company's business units upgraded its SAP Solution Manager application management platform with added functions – projecting cost reductions of 25% to 30%.

Read the customer success story (PDF, 274 KB).

LG CNS

See why this IT service provider cost effectively monitors and manages multiple SAP landscapes from a central location by using SAP Solution Manager. LG CNS centralized and improved remote access and support for all customer installations – increasing customer satisfaction.

Read the customer success story (PDF, 238 KB).

Panalpina

Learn how Switzerland–based logistics services provider Panalpina implemented SAP Solution Manager to tap the full potential for monitoring and analyzing software. This new functionality ensures high performance and availability of its IT infrastructure – accelerating support processes by 200%.

Read the customer success story (PDF, 199 KB).

Suva

Explore how Suva, the Swiss National Accident Insurance Fund, used SAP Solution Manager to map and document its business processes and establish an upgrade strategy to accelerate and stabilize the testing process of future SAP implementation projects.

Read the customer success story (PDF, 212 KB).