SAP Education
SAP Certified Application Professional – Marketing with SAP CRM 2005: Sample Exam Questions
1. Job Task Category A: Know SAP Services
Assessment objective: Apply the SAP services and support infrastructure strategy when downloading support packages.
A component based on an SAP NetWeaver 2004s (7.0) system needs to be patched. SAP introduced a new service and support strategy, effective April 2007, to assist in the download of support packages. Which of the following are prerequisites to download support packages? More than one answer is correct.
- The maintenance optimizer is part of SAP Solution Manager 4.0 and is needed to approve support packages for download. True
- The download manager is obsolete and has been replaced by the maintenance optimizer. False
- Only support package stacks (SP stacks) can be downloaded. The download of single support packages is not possible. False
- SAP Solution Manager change request management needs to be enabled for the maintenance optimizer. False
- The import of support packages is not affected by the maintenance optimizer. True
2. Job Task Category C: Upgrade Planning and Performing Upgrade to SAP ECC 6.0
Assessment objective: Explain the modification adjustment and its impact during a technical upgrade.
One of the most time-consuming and critical aspects of a technical upgrade is the adjustment of modifications. For the modification adjustment, you can use transactions SPDD (affects ABAP dictionary objects) and SPAU (affects ABAP repository objects such as ABAP reports, function modules, menus, and screens) to help you identify modifications. What must you consider when performing the modification adjustment? More than one answer is correct.
Which of the following criteria can influence item category determination? More than one answer is correct.
- While SPAU can be executed after the upgrade, SPDD must be executed during the upgrade before the ABAP dictionary is activated. True
- During an upgrade project, modification adjustment has to be performed manually in all systems of a transport landscape (in the development system, in the quality assurance system, and in the production system). False
- Modification adjustment does not affect SAP enhancements performed via program exits (for example, user exits, customer exits, business transaction events, and business add-ins). True
- The adjusted objects in SPDD are collected in a repair that is released to a transport request. You cannot release this transport request; instead, you must flag it for transport in transaction SPDD. True
- When the modification assistant is switched off, modification adjustment cannot be performed. False
3. Job Task Category B: Data Management
Assessment objective: Apply the correct data management strategy to different kinds of data.
In a production SAP system, you can delete some types of data objects soon after they have been created. This kind of housekeeping is performed through background jobs at regular intervals. For successful data management, this kind of data reorganization has to be implemented, but data deletion cannot be performed for all kinds of data. Which of the following data objects can be deleted without the risk of data loss or going against legal requirements? More than one answer is correct.
- Spool data and administration data for spool jobs True
- Administration data for background jobs True
- Transaction data with status “Completed” False
- Intermediate Documents (IDocs) False
- Unprocessed transactional or queued RFC queues False
4. Job Task Category B: Java Development and Enhanced Software Logistics (CTS+)
Assessment objective: Plan the technical architecture for the enhanced change and transport system (CTS+).
A customer runs a development project with ABAP and Java development objects. In order to have a consistent transport strategy, he decides to make use of the enhanced change and transport system (CTS+), which allows transport of multiple ABAP and non-ABAP object types. As a consultant, you should advise the customer about changes in the technical architecture and the necessary customizing effort to implement CTS+. Which of the following technical changes apply for CTS+? Only one answer is correct.
- CTS+ replaces the SAP NetWeaver development infrastructure track definition. False
- CTS+ replaces the transport tools of the transport management system. False
- CTS+ cannot be used independently from SAP Solution Manager change request management (ChaRM). False
- CTS+ enhances change and transport management with a new transport organizer Web UI and a CTS deploy Web service. True
5. Job Task Category C: Unicode Conversion
Assessment objective: Differentiate the additional steps and skills necessary for a Unicode conversion of an MDMP system from the steps required for a single-code-page Unicode conversion.
You have been assigned the task to plan a Unicode conversion of some ERP systems. There are four systems to convert. All of the systems are currently on SAP R/3 Enterprise 4.7 and are installed as multi-code-page systems using multi-display, multi-processing (MDMP) technology and have several different languages in several different code pages.
Which of the following additional steps do you have to include during planning for the conversion project, in contrast to the conversion of single-code-page systems? What skills are required for these additional steps? More than one answer is correct.
- An additional phase, interface adjustments, needs to be included in the project timeline. The skills required during this phase are mainly development skills. False
- An additional phase, vocabulary creation through system scanning, needs to be included in the project timeline. The skills required during this phase are mainly system administration skills. True
- An additional phase, downtime minimization using star selections, needs to be included in the project timeline. The skills required during this phase are mainly system administration skills. False
- An additional phase, Unicode nametab generation, needs to be included in the project timeline. The skills required during this phase are mainly translation skills. False
- An additional phase, conversion completion using transaction SUMG, needs to be included in the project timeline. The skills required during this phase are mainly system administration and translation skills. True
6. Job Task Category B: Adaptive Computing and Other Virtualization Techniques
Assessment objective: Define the four building blocks in adaptive computing.
Which are the four building blocks of adaptive computing?
- Computing, network, storage, and control True
- Hardware, network, storage, and application False
- Memory, control, operating system, and network False
- Computing, memory, CPU, and operating system False
- Storage, computing, operating system, and application False
7. Job Task Category C: Sizing and System Landscape Planning
Assessment objective: Interpret the calculated SAP application benchmark performance standard (SAPS) from the quick sizer.
Benchmarks are test runs for standard business processes. They are developed to test and to prove the scalability of SAP systems. The benchmark results provide basic sizing recommendations for customers by testing new hardware, system software components, and relational database management systems (RDBMS). The benchmark results are calculated using the SAP application benchmark performance standard (SAPS), which is hardware-independent and allows for a comparison between different hardware products. Hardware partners can publish their benchmark results for their hardware in SAP Service Marketplace.
When performing a sizing with quick sizer, you can interpret the calculated SAPS and compare it to different hardware products using the SAP benchmark tests. How do you proceed? Only one answer is correct.
- Compare the calculated SAPS with the SD benchmark table. True
- Compare the calculated SAPS with the benchmark table for the SAP product you sized (for example, benchmark results for SAP NetWeaver BI or SAP CRM). False
- Enter the calculated SAPS into the SAPS estimator to find the number and types of CPUs of different hardware vendors. False
- Since SAPS is a hardware-independent unit and all hardware partners use SAPS as standard, you can always assume that 1,000 SAPS is equal to one CPU. False
8. Job Task Category B: Solution Monitoring (SAP Solution Manager Integration)
Assessment objective: Apply the correct implementation steps for solution monitoring with SAP Solution Manager.
A company wants to implement SAP solution monitoring with SAP Solution Manager. What steps must be performed within SAP Solution Manger before solution monitoring (consisting of system monitoring, SAP EarlyWatch Alert, service-level reporting, business process monitoring, and central system administration) can be implemented? More than one answer is correct.
Which statements are correct concerning contract management? More than one answer is correct.
- Set up the systems to be monitored in transaction SMSY. True
- Define logical components in transaction SMSY. True
- Implement SAP Solution Manager diagnostics. False
- Define the solution landscape. True
- Request a license key for solution monitoring. False