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SALES ORDER MANAGEMENT SOFTWARE

Access white papers, customer stories, Webcasts – and more – on sales order management software.

Your sales organization can manage the complete sales-order management cycle and handle post-sales activities with sales management and service functionality with SAP software. The SAP ERP application addresses a wide range of customer-focused processes – from selling products and professional services to handling aftermarket processing of warranty claims, service orders, and returns.

In addition to accelerating the order-to-cash process and improving customer service, you can increase revenues and profit margins, reduce the operating cost of sales, improve productivity, and reduce total cost of ownership.

SAP ERP provides the most complete, flexible sales order management processes for fulfilling the perfect order and satisfying your customers. You can manage the complete order-to-cash process – including the following:

  • Inquiries and quotations
  • Order generation and order processing
  • Contract management
  • Pricing and billing

To ensure superior and consistent customer service, you can efficiently manage both low – and high-volume orders, handle credit management checks, check product availability, and track orders.

Automate and streamline your complete sales process. With end-to-end sales order management processes, you can integrate your financial and supply chain operations – from manufacturing and distribution to service. SAP ERP supports various sales order management scenarios such as make to order, ship to order, engineer to order, batch processing, returns, and consignments.

In addition to sales order management software, these other processes may interest you:

Learn more about how SAP offers business management software for small and midsize businesses. Sales order management software is enabled by the SAP ERP application.

SAP CRM: IMPROVING ORDER MANAGEMENT

See how your sales staff can use SAP CRM to create sales orders, check product availability in real-time, and change orders on-the-fly.

Play Watch the demo. Log-in required.

ACHIEVING ERP EXCELLENCE

To thrive, your organization needs a software tool that automates its business processes and establishes a platform for service excellence.

Literature Read this solution brief (PDF).

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