Leading companies know that now, more than ever, satisfying the customer is tantamount to success. But doing so is also more challenging than ever. Not only is the customer more demanding and less easily satisfied given the abundance of choices available in the global marketplace, but there is the challenge of harnessing the evermore complex, global supply ecosystem.

Is it possible to both satisfy the demanding customer and achieve profitability? Forward-thinking organizations are proving the answer is yes. However, shifting from a traditional supply chain system to a global supply network typically requires most companies to rethink conventional business models and IT approaches.

Market leaders that have chosen to adopt a responsive supply network business strategy are achieving significant results, including reduced inventory levels, improved customer in-stock predictability, and overall profitability. By enabling end-to-end business processes, SAP helps companies respond faster and smarter to ever-changing market conditions and transition to a responsive supply network. SAP solutions are designed to help power the core business processes of planning, making, and delivering across a supply network, resulting in higher customer satisfaction and lower inventory and capital tie-up.

HOW DO I…?

• Synchronize demand and supply across a business network to minimize stock outages with lower inventories
• Run manufacturing networks to deliver to demand across a global plant floor of internal and outsourced production facilities
• Run logistics and fulfillment to source, store, move, and deliver profitably across a global network