Leverage the power of relevant real-time information to help you better target customers and manage your business with our retail software solutions.
- Gain detailed insight into store sales across all locations
- Improve decision making with faster access to metrics and trends
- Provide information in an efficient and user-friendly format
Index Living Mall: Order to Delivery Lead Time Reduced by 70%*
White Paper: Getting Closer to the Customer More »
Merchandise and Assortments
Plan and execute assortments based on shopper preferences to better balance inventory and maximise performance.
- Get the right mix of products at each location
- Ensure a balanced assortment plan to drive gross and net margin targets
- Understand retail and merchandise trends at the speed of purchase
White Paper: Customer-Centric Category Management More »
Product, Store and Customer Lifecycle Management
Efficiently manage detailed customer information and every product location combination – no matter how vast – with our retail inventory software.
- Quickly and accurately maintain core master data
- Enable global data synchronisation for easy subscription to manufacturer products
- Support product development with shared master data, collaboration and performance monitoring
Berca Retail Group: Streamlining Retail Processes More »
Enhance profitability and increase customer satisfaction with strategic pricing that can help you maximise profit while growing your customer base.
- Identify the best combination of everyday prices
- Leverage shopper demand patterns
- Analyse patterns and price sensitivities down to the store-SKU level
Solution Brief: Improving Profitability with Price OptimisationMore »
Marketing and Promotions
Get merchandising and marketing to work as one with retail sales software that helps you efficiently target customers with relevant marketing campaigns.
- Track the actual profitability of promotional activities with full cost and profit reporting
Solution Brief: Executing Successful Retail Promotions Technopolis: Driving Efficient E-Commerce Processes More »
Increase customer loyalty. Our retail sales software can help you identify the best strategy for incentives and rewards.
- Create campaigns and tactics that appeal to the target audience
- Use loyalty strategically to reward the right shoppers
- Access a variety of reward metrics, such as purchases, money spent and number of visits
Brochure: Balance Financial Peformance with Customer Loyalty
Success Story: The LEGO Group Nurtures Consumer Loyalty More »
Demand and Replenishment Planning
Respond quickly to changing needs. Our retail inventory software can help you develop replenishment plans that balance inventory, service and brand strategy.
- Generate suggested order quantities using advanced forecasting methods
- Enable multi-level replenishment across the supply chain
- Automate processes to increase speed and accuracy
Sourcing and Buying
Ensure products are available while reducing total cost of goods sold, with help from our retail inventory software solutions.
- Reduce lost sales with vendor management performance insights
- Ensure an integrated and accurate purchase order process
- Manage procurement and distribution of products, including ultra-fresh, to ensure timely delivery
Web Link: Supplier Relationship Management More »
Private Label Production
Plan every phase of the product creation process, from design and component sourcing through to production and quality management, with our retail sales software.
- Collect ideas, create portfolio proposals and perform costing
- Provide onboarding of partners and suppliers, human rights compliance and factory audit planning
- Define concepts and select templates for a defined bill of materials
Wolverine Worldwide: Growing Globally with Clarity Fossil: Standardising Global Operations More »
Logistics and Fulfilment Management
Ensure product availability and cost-efficient merchandise flows. Our retail inventory software can help you streamline distribution and transportation systems.
- Manage and track all in- and out-warehousing activities
- Monitor stocks and keep appropriate levels of inventory
- Consolidate orders across channels to meet fulfilment promises
Solution Brief: Managing Efficient Warehouses
Web Link: Logistics and Fulfilment More »
Supply Chain Performance Management
Monitor and optimise performance across the entire supply network.
- Monitor key performance indicators
- Fine-tune your demand-driven supply chain
- Define the criteria for alerts, monitoring and notifications for better visibility
- Optimise supply chain risk management
Solution Brief: Improving Supply Chain Effectiveness More »
Store and Point of Sale
Deliver an in-store experience that meets your brand promise and motivates shoppers to buy.
- Manage customer and cash handling at the point of sale
- Boost customer satisfaction, sales and margin performance
- Streamline inventory control
- Let shoppers choose how they interact with your brand
Al Batha: Improving the Customer Purchasing ExperienceMore »
Build customer loyalty and demand generation by turning the Internet into a powerful sales, marketing and service channel.
- Help customers find the best products and services online
- Provide targeted customer pricing with fast order creation
- Deliver personalised product information with catalogue management
Cusstomer success story: Technopolis
Web Link: E-Commerce Software More »
Customer Service Contact Centre
Effectively manage your call centre's activities, while connecting with your entire business ecosystem.
- Align call lists and scripts to support campaign activities
- Connect your stores, franchises and customers over an array of devices
- Coordinate call lists, scripts and promotions across all channels
HSE24: Enhancing the Home Shopping Experience
Web Link: Software for Your Customer Interaction Centre More »
Multi-Channel Orders and Returns Management
Provide your customers with multiple channels through which to purchase and return your products.
- Empower your customers with more options
- Enable order promising and inventory reservations for pickup
- Turn returns management and reverse logistics into a competitive edge
Customer Service Management
Give your customers a higher, more consistent level of service with help from our retail sales software.
- Resolve complaints and confirm entitlements in one step
- Streamline help desk operations
- Allocate staff to support call volume
Web Link: Software for Services More »
Solutions for Small and Midsize Enterprises (SMEs)
Thrive and survive in the competitive retail market. Our retail sales software for SMEs provides integrated solutions that can help you achieve a fast ROI.
- Capture spontaneous customer demand with improved forecasting
- Boost stock productivity with supply chain and demand planning
- Shorten inventory cycles with corresponding reductions in inventory
Web Link: SAP's SME Solution Portfolio More »